Getting Started Videos
Visit the Impact Data YouTube channel to watch webinars, training videos and interviews with the experts. TalkBox training videos Learn...
Getting Started
Import contacts, and create your first campaign.
-
-
The Dashboard
When you log into your TalkBox account, the first screen you will see is the dashboard. From here you can... -
Creating & uploading your first contact in TalkBox
Whether you are a new user or you need a reminder for how to upload contacts, these steps are for... -
Unique contacts
A unique contact is a single record within TalkBox and is identified by either an email, mobile number or in... -
Visit Fields Explained
In your TalkBox account, you will find what we call the ‘Visit fields.’ Impact Data package clients have access to... -
Targeting active members using saved filters
TalkBox accounts that are integrated with a third-party membership system contain the member data from that external system. In most... -
Creating an email
An engaging communication is made up of content which, can be in the form of images, text, videos, gifs etc. ... -
Sending an email
This article is separated into two parts, how to select recipients, and how to confirm and schedule. Part 1 –... -
Creating and sending SMS
SMS is an incredibly valuable tool that gets results. TIP: Add your menu and link to additional information by selecting... -
Sent Single-Send Communication Reports
Reports available in TalkBox are a great tool to help get the most out of your account. Adjusting and improving... -
Automated Communications
TalkBox allows you to set-up communications to be sent to your contacts automatically. Once set up, automated communications are a... -
Connections
What are Connections? The Connections feature is where you can manage data integrations with various data providers. This includes membership,...
Need support?Submit a ticket