How to make your first impression count with a Welcome communication
Sending an SMS or email just after a customer has visited you or signed up is a great way to keep...
Marketing Advice
Ready to level up your marketing?
-
-
How to use the Visits Fields
The visits fields in your account provide insights into your customer’s behaviour and can be used to trigger one-off sends... -
Acquire more members with an Impact Data Guest Account
If your club or venue has a loyalty system, your will TalkBox account will be in mirror mode. This lets... -
Top tips for starting a loyalty program, or updating your current one
1. Clearly define your value proposition for members Points, visits, mystery rewards… All have their place so determine what is... -
Ten useful filters to get more visits, more often
The visits fields in your TalkBox account allow you to filter and target customers based on their visitation and spending... -
Emojis in SMS
In TalkBox, you can now add emojis in the body of your SMS. 🥳 Emojis take the form of the infamous... -
How to increase your marketing opt-ins with QikServe and Impact Data
Building a customer database gives your business the power to drive revenue and influence demand. Your connection with QikServe means... -
Case study – using SMS to recover lost customers
A popular regional NSW hotel used SMS to recover over 600 customers who had only visited once. Before using TalkBox,... -
Using NPS follow-up communications to turn bad reviews into your best customers
Net Promoter Score (NPS) is a benchmark used to measure customer loyalty and satisfaction. Learn more about NPS. The NPS... -
Celebrate me – What to do when you don’t have the date of birth
For a number of data sources such as booking and online ordering, DOB is not part of the standard data... -
Using location fields
If your business has multiple sites connected to one TalkBox account, your field sets may include location fields. Location fields...
Need support?Submit a ticket