In TalkBox, you can now add emojis in the body of your SMS. 🥳
Emojis take the form of the infamous yellow smiley🙂 or icons that represent actions🕺🏻, emotions😂 and objects 🍉. Emojis are a fun way to make your message stand out and boost engagement.
Why use emojis?
- Capture your customer’s attention
Increase engagement and clickthrough rates – a WGSN report found campaigns that include emojis yield an 17% increase in interaction compared to those without. - Connect with broader and more diverse audiences
Emojis are recognised as a global language. While some may have a different meaning across cultures, there is a large degree of standardisation. 🍕 means pizza no matter where you are from. - Show a bit of personality for your business
Breathe life into your brand by including a few relevant emojis in your SMS marketing. - Capture attention quickly
Emojis can be a substitute for words or even whole phrases. Get your message across in a few symbols.
How to add an emoji to your SMS
- Navigate to the SMS editor.
- Select the yellow smiley button to view available emojis.
- Select the emoji you want and it will appear in your SMS.
![](https://support.impactdata.com.au/wp-content/uploads/2021/08/emojis.gif)
When to use emojis?
Emojis quickly capture attention by adding colour and personality to your message. Here are just a few examples of how you can use emojis in your SMS.
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![](https://support.impactdata.com.au/wp-content/uploads/2021/08/Screen-Shot-2021-08-26-at-12.10.57-pm.png)
![](https://support.impactdata.com.au/wp-content/uploads/2021/08/Screen-Shot-2021-08-25-at-1.11.55-pm-1.png)
![](https://support.impactdata.com.au/wp-content/uploads/2021/08/Screen-Shot-2021-08-25-at-1.26.57-pm-1.png)
![](https://support.impactdata.com.au/wp-content/uploads/2021/08/Screen-Shot-2021-08-26-at-12.00.24-pm.png)
![](https://support.impactdata.com.au/wp-content/uploads/2021/08/Screen-Shot-2021-08-26-at-12.02.23-pm.png)