Good Practice for User Management
There are a few things to keep in mind when setting up your users: Separate logins: Adopt Single Sign On...
Administration
Manage billing, users and sender details
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Why Every User Needs Their Own Account
Impact Data is committed to providing you with a secure and reliable marketing platform. As part of this commitment, every... -
Managing account users and roles
TalkBox users are the people who can log in to your TalkBox account. In TalkBox you are able to add,... -
Enabling Multi-Factor Authentication
Multi-Factor Authentication (MFA) is available for all user roles, and is required for users with an account Owner role. Enable... -
Account ownership transfer and account recovery
Navigating account transfers and recovery can feel complicated; whether you’re passing the torch to a new team lead or regaining... -
Managing email sender details
You email sender details are who your TalkBox communications will appear as ‘from’ when recipients view them in their email... -
Adding a reply-to email address
A reply-to address is an email address designated to receive direct responses to an email communication. It allows you to... -
Managing SMS Sender Details
You SMS sender details are who your TalkBox communications will appear as ‘from’ when recipients view them on their mobile... -
Purchasing SMS credits
SMS credits are required to send SMS communications from TalkBox to recipient’s mobile phone numbers. These credits cover the cost...
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