1. Home
  2. Knowledge Base
  3. Administration
  4. Enabling Multi-Factor Authentication

Enabling Multi-Factor Authentication

Multi-Factor Authentication (MFA) is available for all user roles, and is required for users with an account Owner role.

To enable MFA, navigate to Settings > Users.

Edit your user by clicking the pen “edit” icon.

To enable MFA, click on the Multi-factor Authentication toggle, and click the Update User button.

The next time you login, you will be prompted to set up your MFA with your preferred authenticator app. Simply open your authenticator app and scan the QR code, or to manually enter the app code click the Trouble scanning? link.

The QR code must be scanned by an authenticator app – not the “Camera” app on a smart phone.

You can use any authenticator app. Common ones are the Windows or Google Authenticator apps, or often a password manager will have an authentication feature.

Updated on April 30, 2024

Was this article helpful?

Related Articles

Need Support?
Can't find the answer you're looking for?
Contact Support