Navigate to: Tools > Vouchers
Step one: Create the voucher.
Step two: Create the reminder message
Under the ‘Messaging’ heading, you will find the option of ‘Reminder messages.’
Select ‘+ Add message’ to create a voucher reminder. Select your desired channel(s) of communication and continue.
![](https://support.impactdata.com.au/wp-content/uploads/2023/11/Voucher-reminder-1.png)
Reminder messages are created the same way as emails using the TalkBox email editor. You can also use this guide to create Redemption and Expiry messages.
Step three: Schedule the reminder
Specify what time frame you wish to send the reminder before the expiry, such as seven days before the expiry.
![](https://support.impactdata.com.au/wp-content/uploads/2023/11/Voucher-reminder-2.png)
Multiple reminder messages can be created for a voucher. For instance, seven days before expiry and one day before expiry.
Step four: Confirm and launch.
Reminder messages can be edited, disabled, or deleted after they are launched.
![](https://support.impactdata.com.au/wp-content/uploads/2023/11/Voucher-reminders-3.png)
Voucher Reminder Page
There is a designated page in TalkBox for Voucher Reminders. You can create, view, edit, disable, or delete voucher reminders directly from here.
Navigate to: Automated > Voucher Reminder
Click ‘add new’ to create a new reminder.
Select the voucher you would like to set the reminder for and create your reminder message following the same steps as above.
![](https://support.impactdata.com.au/wp-content/uploads/2023/11/Voucher-reminder-4.png)
Voucher Reminder Actions
Reminders can be edited, disabled, or deleted by clicking on the three vertical dots under ‘Actions’.
![](https://support.impactdata.com.au/wp-content/uploads/2023/11/Voucher-5.png)
If you have any questions or need assistance, contact support@impactdata.com.au.