TalkBox is a fully-featured end-to-end voucher system. You can create, issue, redeem and track vouchers entirely within TalkBox. These vouchers can also be configured to be scanned and redeemed within a number of integrated external POS systems.
This article is part of the vouchers series and shows how to create a voucher in 5 steps.
Navigation: Tools > Vouchers > Create a new voucher
Step 1: Give your voucher a name & description
- Provide a descriptive name and description of your voucher (these will be displayed within TalkBox and when the voucher is scanned for redeeming).
Step 2: Set voucher restrictions
- Set an expiry from the options:
- Never expires – voucher can be redeemed for an unlimited period of time.
- Expires after – voucher can be redeemed for a set number of day after it has been issued.
- Valid from – voucher can be redeemed during a set date/time period.
- Apply date & time restrictions or select ‘every day’ and ‘all times’.
Step 3: Add voucher messaging (optional)
- Setup voucher messages which will be automatically triggered:
- Redemption message – triggered if a voucher is redeemed.
- Reminder message – triggered a number of days before voucher expiry if the voucher is not redeemed.
- Expiry message – triggered when a voucher is expired and has not been redeemed.
Step 4: Add user data (optional)
- Add user data key and value if configuring a voucher with an integrated POS.
Step 5: Save vouchers
- Click ‘save voucher’ to finalise your voucher creation.