Sending an email
This article is separated into two parts, how to select recipients, and how to confirm and schedule. Part 1 –...
Communications
Send one-time email and SMS messages to your audience
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Understanding recipient selection
Depending on the purpose of your communication you may choose to send it to all contacts or a selected group... -
Creating SMS content
TalkBox has a dedicated page for creating and editing SMS content during the send process. On this page you can... -
Sending an SMS with a linked flyer
TalkBox allows you to attach flyers or promotions to your SMS communications. This is a great way to include additional... -
SMS Encoding Explained
TalkBox SMS messages are encoded using either GSM-7 or UCS2. An encoding is like an alphabet, it’s a way to... -
Long SMS messages
SMS messages are just 140 bytes long. This means that they can carry 160 GSM-7 characters or 70 UCS2 characters... -
How to send a non-marketing communication
Step 1: create a communication Need a reminder about how to create communication? Watch our video here. Step 2: Select... -
Understanding engagement in communication reports
The information presented in your communication reports varies depending on the channel. However, across both SMS and email reports the...
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