How to resubscribe a contact
TalkBox includes an unsubscribe link in every email or SMS which allows recipients to unsubscribe themselves from receiving communications from...
Managing Contacts
Edit contacts, upload lists, segment with filters and tags
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Troubleshooting why your contacts aren’t receiving your emails or SMS
If a contact in your TalkBox account has not received your email or SMS you can take the following steps... -
Targeting active members using saved filters
TalkBox accounts that are integrated with a third-party membership system contain the member data from that external system. In most... -
Ten useful filters to get more visits, more often
The visits fields in your TalkBox account allow you to filter and target customers based on their visitation and spending... -
Searching tips for contacts
Looking for a specific individual or a group of contacts in TalkBox but don’t know how to find them? You... -
Deleting Uncontactable Contacts
You can easily manage and delete unwanted contacts from your account using the “Uncontactable” saved filter. To view these contacts,... -
Unreachable Contacts
When you log into your TalkBox account you will find information about your contact list and the number of emails... -
Understanding Contactability
Contactability refers to whether a contact can be sent an email or SMS communication. There are four different statuses that...
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