You can use Voucher Reports to gauge a voucher’s performance, either overall or at a contact level.
Navigate to: Reports > Vouchers
View a list of reports for all vouchers you have active, including their redemption rate, and number issued and redeemed. You can adjust the date range to review specific time periods.
![](https://support.impactdata.com.au/wp-content/uploads/2023/03/voucher-report-index-1-1024x617.jpg)
For more detail, select ‘full report’
At the top you can adjust the date range to review specific time periods. At the top are the voucher name, description, and a summary of the performance.
![](https://support.impactdata.com.au/wp-content/uploads/2023/03/voucher-report-top-1-1024x357.jpg)
Below this are two tabs: Overview and Contacts.
Overview displays two graphs: vouchers issued and vouchers redeemed over time. You can adjust the resolution to display counts of vouchers grouped by day, week or month.
![](https://support.impactdata.com.au/wp-content/uploads/2023/03/voucher-report-overview-1-854x1024.jpg)
The Contacts tab displays a table of contacts that have been issued with the voucher. You can filter the list base on the voucher status, including whether a voucher is still redeemable, has been redeemed or has expired.
![](https://support.impactdata.com.au/wp-content/uploads/2023/03/voucher-report-contacts-blurred-1024x419.jpg)
The table displays details about the a contact and voucher, including:
- External ID,
- name,
- when the voucher was issued,
- when it expired,
- whether it was sent by email or SMS,
- when the voucher was redeemed,
- the current state, and
- the date that a reminder message was sent.
Note that External ID is only applicable for Mirror Mode accounts, and the “Redeemed Date” and “Reminder Sent” columns will only display a date if applicable.
You can also select all or a sample of the contacts, and either tag them or export to a CSV file.