Using TalkBox forms TalkBox forms allow you to add new contacts to your account, update existing contacts with new details or collect additional...
How to create a form TalkBox forms can be used to add contacts to your account or update existing contacts with new information. Forms are...
Adding a signup button to your website The TalkBox signup button can be quickly and easily added to your website. It will allow contacts to signup to...
Add a feedback survey to an email You can easily add a feedback block to any communication you send from TalkBox. This will allow your contacts to...
Set up automated response to feedback surveys The feedback survey allows contacts to provide a rating of 0 to 10 in response to the question “how likely...
What is Net Promoter Score and how to use it? Net Promoter Score (NPS) is a benchmark used to measure customer loyalty and satisfaction. It asks customers not to score...
Understanding Net Promoter Score (NPS) Reports NPS reporting is now available in your TalkBox account. View a summary of your customer’s feedback including your NPS score,...