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Notice regarding Google and Yahoo email changes – April 2024

Email service providers Google and Yahoo are gradually implementing changes to combat spam emails. This includes the tools they use to identify who is sending emails, including stricter use of DMARC (Domain-based Message Authentication, Reporting, and Conformance).

What is DMARC? Find out more in our support article

The good news? You don’t need to do anything to be compliant with these changes.

In the coming weeks, we will be rolling out new features to ensure you continue to enjoy high delivery rates using TalkBox to send email.

We will be implementing new defaults for email sender details, to leverage the Google-and-Yahoo-compliant native TalkBox sender domain. This will include a new default sender for your account using your company name – eg my-company@talkbox.email. You can update this in your Account Settings.

Email senders will include:

  • Name: such as “My Company”, or “My Company – Events”
  • Sender Email Address: my-company@talkbox.email
  • Reply-to: Optional, an email address where you wish to receive direct replies.

Note that:

  • your existing email senders will remain, and can be updated if you wish.
  • your existing scheduled and automated communications will be updated to use the new, compliant default email sender where appropriate.

These changes will be implemented on your behalf between 25-28 March 2024.

Alternatively, TalkBox also offers a custom domain feature that will allow you to enact your own DMARC and customise your TalkBox email senders. Find out more in our support article

Updated on February 22, 2024

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