Account Performance Reports
Account performance reports are a high level overview of how your TalkBox account has performed over time. Each report is...
Reports
Understand the different types of reports
-
-
Understanding engagement in communication reports
The information presented in your communication reports varies depending on the channel. However, across both SMS and email reports the... -
Automated Communication Reports
Automated communications are a popular form of ‘set and forget’ marketing which can be configured in TalkBox. Automated communications allow... -
Voucher Reports
You can use Voucher Reports to gauge a voucher’s performance, either overall or at a contact level. Navigate to: Reports... -
Understanding Net Promoter Score (NPS) Reports
NPS reporting is now available in your TalkBox account. View a summary of your customer’s feedback including your NPS score,...
Need support?Submit a ticket