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Reports

Reports

Understand the different types of reports
  • Account Performance Reports

    Account performance reports are a high level overview of how your TalkBox account has performed over time. Each report is...
  • Understanding engagement in communication reports

    The information presented in your communication reports varies depending on the channel. However, across both SMS and email reports the...
  • Automated Communication Reports

    Automated communications are a popular form of ‘set and forget’ marketing which can be configured in TalkBox. Automated communications allow...
  • Voucher Reports

    You can use Voucher Reports to gauge a voucher’s performance, either overall or at a contact level. Navigate to: Reports...
  • Understanding Net Promoter Score (NPS) Reports

    NPS reporting is now available in your TalkBox account. View a summary of your customer’s feedback including your NPS score,...
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