Non-Marketing Communications

TalkBox allows you to send non-marketing communications, which will be sent to all the contacts in your list including those who are listed as ‘unsubscribed.’ 

Non-marketing communications are: 

  • Information about the change to terms and conditions,
  • Statement about your members account; such as points, or status
  • Member renewal communication
  • Information about your privacy policy

It is important to note this type of communication must adhere to privacy guidelines and must not include any promotion or marketing content.  It may be useful to outline to your contacts that when they do unsubscribe they may still receive important information about terms or conditions. 

Updated on February 5, 2020

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