Formula Fields Formula fields are a special type of field where the value is calculated rather than being entered directly. Formula fields...
How to export a customer list Download a specific customer list you have created with filters or extract your whole contact list in TalkBox. Log in...
How to use the Visits Fields The visits fields in your account provide insights into your customer’s behaviour and can be used to trigger one-off sends...
General tips for improving email deliverability A very common question email marketers ask themselves is whether their emails are reaching their subscribers’ inboxes – and with...
Adding and using contact tags Tags in TalkBox can be assigned to any contact in your account and are useful when filtering and sending. They...
Understanding recipient selection Depending on the purpose of your communication you may choose to send it to all contacts or a selected group...
Improving Email Engagement Do you struggle to keep up with all the emails and messages you receive? So do your customers. Email open...
Subject lines, the key to success Face it, not all subject lines are created equal. Getting the subject line right is a big part of the...
How to create a date triggered communication Date triggered communications are communications which are configured to send when a contact meets the criteria for sending. They can...
Building a saved filter Saved filters are useful in TalkBox as a quick way to access contact filtering configurations you repeatedly use. The number...