IdealPOS provides a point of sale system that supports vouchers that are redeemed and applied directly to a transaction at the point of purchase. These vouchers can have sophisticated discount rules including discounts and giveaways that depend on other purchases.
TalkBox and IdealPOS vouchers can be integrated so that a TalkBox voucher can be backed by an IdealPOS voucher. This means vouchers created and issued from TalkBox can be scanned at an IdealPOS terminal and have all the features of IdealPOS vouchers. To do this a voucher is created in each system and IdealPOS uses the voucher name to connect the vouchers from the two systems. These composite vouchers:
- can be issued and by TalkBox,
- can be scanned and redeemed at an IdealPOS terminal,
- support native IdealPOS voucher functionality.
To set this up you need to configure the voucher in the TalkBox system then add it into IdealPOS.
Create a voucher in TalkBox
In your TalkBox account navigate to Tools > Vouchers and select New Voucher. In this section you can create and configure a voucher for sending.
For a detailed article on this read "Creating a Voucher" in this article.
Take note of the name of the the voucher, this will be how the IdealPOS system matches redemption to the TalkBox system.
For example: Name is set as "2-for-1 meal".
Add the Voucher in IdealPOS
In your IdealPOS interface navigate to File > Sales > Promotions > Coupons > Add to add the offer. In this section you can define your voucher offer.
There are two required actions for TalkBox voucher in this section:
1. Under the Description field on this interface copy the name of your voucher as it appears in TalkBox (this text is case-sensitive).
For example: Description is set as "2-for-1 meal".
2. Navigate to the Advanced tab and under User-Defined Text enter in [TALKBOX].
Send Vouchers from TalkBox
Once the above steps are complete you should now be able to send vouchers form TalkBox to be redeemed with IdealPOS.
For a detailed article on this read "Sending a Voucher" in this article.
Before confirming your send ensure you complete a test send and check the vouchers are redeeming correctly in IdealPOS.
Redeem Vouchers in IdealPOS
Vouchers sent from TalkBox will display in your email as a QR code. This will be what you scan at the point-of-sale to redeem.
To redeem simply enter a redeemable item into the sale and scan the voucher. The item will be discounted as per your offer and the IdealPOS will send the redemption to TalkBox.
Need to Know More?
Sending and Redeeming Vouchers: a end-to-end guide on how to create, send, and redeem vouchers in TalkBox. READ NOW
Creating Automated Promotions with Vouchers: a guide on how to create an automated date-triggered communication with vouchers. READ NOW
Anatomy of a Good Voucher: a guide that covers all of the features that impact a successful voucher including value, presentation, and staff training. READ NOW