TalkBox allows you to host your database, as well as export it at any time.
Exporting Your Whole Database
To export your customer database go to Contacts > My Contacts.
- Select the ‘Export All’ button:
- Click on the ‘Download Now’ link on the export pop-up.
- This will download your export as a CSV file, which you can use in Excel.
Exporting a Segment
Go to Contact > Segments
To export a segment of your customer database follow the navigation above.
- Click on the segment you want to export.
- Follow the instructions above, listed under ‘Exporting your Whole Database’.