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Overview
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Recent
FAQ
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Blacklisting
(6)
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How do I update a blacklisted contact with new (email/mobile) details?
How do email addresses become blacklisted?
How do mobile numbers become blacklisted?
Email Editor
(10)
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I clicked on the Insert/Edit button but nothing is appearing
Are there any restrictions to the image size or dimensions?
My image will not display when I add it to my email?
Web Registration Forms
(3)
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What does Notice of Submission mean?
Can customers be flagged under a specific database origin when they sign up?
What does Confirmation Options (sent to customer) mean?
Web Gallery
(5)
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How do I upload multiple photos to my web gallery?
Will the system automatically rotate my images so they are the correct way up?
I have run out of space on my web gallery, how do I increase it?
Bulk Registration
(4)
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How do I upload multiple contacts?
Why does my upload fail?
The summary of my upload returns "insufficient data", what does this mean?
Opt Out
(4)
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Opt Out Definition
Unsubscribe compliance
Where can I view opted out contacts?
Sent Message Reports
(6)
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What does Tracked Link Click Counts report on? (Click through Rate)
What does unique confirmed email openings mean?
What does non-unique confirmed email openings mean?
Sending Communications
(17)
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How can I add/edit sender fields for SMS and Emails?
How long can I make an SMS?
Where can I add an attachment in my email?
